Regulatory basis
- STCW Code Section A-II/1, A-III/1 (human element)
- ILO MLC 2006 — fair treatment principles
Leadership & Human Element
Dealing with Multi-Cultural Crew in the Shipping Sector
A focused programme on managing and communicating effectively within multi-cultural shipboard and shore teams — a defining feature of modern shipping crews.
Target audience
- Masters, senior officers, crewing managers, shore staff
Prerequisites
- None
Learning objectives
What you'll be able to do
Recognise cultural dimensions affecting shipboard life
Communicate clearly across language and cultural barriers
Resolve conflict and prevent harassment on board
Course content
Modules & topics
Indicative module breakdown — actual delivery is adapted to the audience and operational context.
01
Cultural frameworks
- Hofstede dimensions
- High/low context cultures
02
Communication
- Maritime English
- Active listening
- Non-verbal cues
03
Conflict & wellbeing
- Mediation
- Anti-harassment
- Welfare
Assessment
Case study discussion and written reflection.
Certification
Course completion certificate.
References & further reading
Authoritative sources
This course aligns with international maritime conventions and IMO Model Courses. Use these references for detailed regulatory text.
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View course details Interested in this course?
Request open-enrolment dates, an in-house quotation, or on-board delivery for your fleet. We respond within 2 business days.
Alternatively, send us a direct email at captmohab@googlemail.com