Regulatory basis
- STCW Code Section A-II/1, A-III/1 (human element)
- ILO MLC 2006 — fair treatment principles
Leadership & Human Element
Dealing with Multi-Cultural Crew in the Shipping Sector
A focused programme on managing and communicating effectively within multi-cultural shipboard and shore teams — a defining feature of modern shipping crews.
Target audience
- Masters, senior officers, crewing managers, shore staff
Prerequisites
- None
Recognise cultural dimensions affecting shipboard life
Communicate clearly across language and cultural barriers
Resolve conflict and prevent harassment on board
Course content
Modules & topics
Indicative module breakdown — actual delivery is adapted to the audience and operational context.
01
Cultural frameworks
- Hofstede dimensions
- High/low context cultures
02
Communication
- Maritime English
- Active listening
- Non-verbal cues
03
Conflict & wellbeing
- Mediation
- Anti-harassment
- Welfare
Assessment
Case study discussion and written reflection.
Certification
Course completion certificate.
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Interested in this course?
Request open-enrolment dates, an in-house quotation, or on-board delivery for your fleet. We respond within 2 business days.
Alternatively, send us a direct email at captmohab@googlemail.com
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