Upcoming Intake Dates

Typical onboard duties

• Set up and reset dining venues for each seating
• Take orders, serve food and drinks, manage allergens and special diets
• Operate POS, handle cash/card and gratuity sign-offs
• Bar service, cocktail prep, stock rotation and bar hygiene
• Buffet replenishment, station hygiene (HACCP), guest interaction
• Support embarkation/disembarkation day events and themed nights

Daily tasks

• Pre-shift briefing: covers, VIPs, allergens, menu changes
• Mise en place: polish glassware/cutlery, fold linen, stock side stations
• Run breakfast, lunch and dinner seatings (often 2 dinner seatings)
• Clear, reset and deep-clean tables and bar tops between services
• Cash-up, POS reconciliation and end-of-shift handover

Key responsibilities

• Deliver brand-standard service and upsell beverages/specialty dining
• Own your assigned section, guests and revenue targets
• Communicate dietary needs accurately to the galley
• Maintain bar/restaurant inventory and report shortages
• Attend mandatory drills and assist with embarkation day

Hygiene & safety expectations

• USPH/HACCP compliance — handwashing, glove use, temperature checks
• Allergen control and cross-contamination prevention
• Responsible alcohol service and ID verification
• Slip/trip awareness, safe tray carrying on a moving vessel
• STCW emergency duties: muster station, lifejacket donning, fire response

Frequently asked questions

Typical onboard duties

• Mise en place, line cooking, pastry or cold-larder section work
• Galley cleaning, dish-wash and pot-wash rotations
• Temperature logs, HACCP records, allergen control
• Stores receiving, FIFO rotation, waste segregation
• Working safely with hot surfaces, knives and moving equipment on a rolling ship
• Crew mess and guest restaurant production runs

Daily tasks

• Receive section mise en place list and prep to spec
• Cook breakfast, lunch and dinner services on the line
• Plate to recipe cards and pass quality checks from the Sous Chef
• Clean down station, sanitise surfaces and equipment after each service
• Complete temperature, fridge and freezer logs

Key responsibilities

• Hit consistent quality, portion and presentation standards
• Manage your section's stock, rotation and waste
• Support pastry, butchery or garde manger sections as rostered
• Train and mentor junior galley staff and apprentices
• Respond to allergen tickets immediately and accurately

Hygiene & safety expectations

• Strict USPH/HACCP — colour-coded boards, sanitiser stations, glove changes
• Knife safety, burn prevention and safe lifting in tight spaces
• Chemical handling (COSHH-equivalent) for cleaning agents
• Pest awareness and immediate reporting of any sightings
• STCW emergency duties: galley fire response, gas isolation, muster

Frequently asked questions

Typical onboard duties

• Daily and turnaround stateroom service (beds, bathrooms, towel art, amenities)
• Linen and laundry handling, lost & found, minibar checks
• Public-area cleaning: corridors, lifts, lounges, restrooms
• Chemical handling and COSHH-equivalent safety
• Guest interaction, special requests, VIP turn-down service
• Cabin inspections and reporting maintenance defects

Daily tasks

• Morning service: 12–18 staterooms — strip, clean, restock, towel art
• Evening turn-down: chocolates, daily programme, bed prep
• Replenish amenities, restock linen trolley and minibar
• Spot-clean corridors and report any defects to maintenance
• Turnaround day: full deep-clean and reset for new guests

Key responsibilities

• Own assigned cabins/section and meet inspection scores
• Handle guest belongings with discretion and report lost & found
• Coordinate with laundry, maintenance and front office
• Process VIP, anniversary and special-request set-ups
• Maintain accurate minibar and amenity charge records

Hygiene & safety expectations

• Bloodborne pathogen and norovirus outbreak protocols
• Safe chemical dilution, labelling and PPE use
• Manual handling — safe pushing of trolleys and lifting linen bags
• Cabin lock, key and guest-privacy procedures
• STCW emergency duties: cabin sweep, guest assistance to muster

Frequently asked questions

Typical onboard duties

• Run pool-deck activities, trivia, dance classes, tournaments
• Fitness instruction, gym-floor supervision, group classes
• Youth and teen club sessions (age-banded programming, safeguarding)
• Shore-excursion meet-and-greet, tender loading support
• Stage support, embarkation welcome, sail-away parties
• Public-address announcements and host duties

Daily tasks

• Set up activity areas, sound system and props before each session
• Host scheduled deck games, trivia, bingo or dance classes
• Run kids' / teens' club sessions with sign-in/sign-out checks
• Promote evening shows, themed nights and onboard events
• Debrief team, log attendance and reset venues for next day

Key responsibilities

• Hit guest-participation and satisfaction targets
• Safeguard minors at all times in youth/teen programmes
• Support production shows, parades and special events
• Deliver clear English PA announcements and stage hosting
• Coordinate with shore-ex and security on port days

Hygiene & safety expectations

• Pool, jacuzzi and sports-deck safety supervision
• Equipment checks for gym, sports and stage rigging
• Child safeguarding, sign-in/out and incident reporting
• Sun, heat and hydration awareness for outdoor activities
• STCW emergency duties: crowd management and guest direction at muster

Frequently asked questions