Regulatory basis
- STCW 2010 Regulation V/2
- STCW Code Section A-V/2 paragraph 3
Leadership & Human Element
Crisis Management & Human Behavior on Passenger Ships (STCW)
STCW A-V/2 training in crisis management and human behaviour for personnel with responsibilities for passenger safety on passenger ships, including ro-ro passenger vessels.
Target audience
- Masters, Chief Mates, Chief Engineers, Second Engineers, and any person with responsibility for passenger safety in emergencies
Prerequisites
- Basic Safety Training (STCW VI/1)
Learning objectives
What you'll be able to do
Organise shipboard emergency procedures
Optimise use of resources during crises
Control passenger response in emergencies
Communicate effectively with passengers under stress
Course content
Modules & topics
Indicative module breakdown — actual delivery is adapted to the audience and operational context.
01
Emergency procedures
- Muster lists
- Emergency plans
02
Human behaviour
- Panic
- Stress reactions
- Group dynamics
03
Communication
- Public address
- Multilingual instructions
Assessment
Practical exercises and written test.
Certification
STCW A-V/2 paragraph 3 Certificate of Proficiency.
References & further reading
Authoritative sources
This course aligns with international maritime conventions and IMO Model Courses. Use these references for detailed regulatory text.
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View course detailsInterested in this course?
Request open-enrolment dates, an in-house quotation, or on-board delivery for your fleet. We respond within 2 business days.
Alternatively, send us a direct email at captmohab@googlemail.com