MLC Disputes & Crew Claims
Maritime Labour Convention complaints, wage disputes, and crew-claim handling.
Independent technical and HR support on MLC 2006 onboard / onshore complaints, repatriation, unpaid wages, abandonment, contractual entitlements, and personal injury claims. We help operators close gaps before flag-state action and support seafarers with credible technical evidence.
What you receive
Every engagement comes with documented outputs your team can act on.
How the engagement runs
A typical schedule — adjusted to your fleet, calendar, and priorities.
- 01 · IntakeWeek 1
Complaint or claim intake, document collection, and conflict check.
- 02 · InvestigationWeeks 2–4
Crew interviews, payroll and rota analysis, vessel records review.
- 03 · Findings & quantumWeeks 5–6
Independent findings report with calculated entitlements and recommendations.
- 04 · Resolution supportAs required
Mediation, arbitration filings, and tribunal evidence on request.
Practitioner-led, credentialed delivery
This package is delivered by a senior team with the operational and regulatory background to back every recommendation.
- MLC-qualified auditors and former flag-state inspectors
- Senior crewing and HR managers from tanker, cruise and offshore
- Maritime expert witnesses experienced in crew-claim arbitration
Faster, fairer resolution of MLC complaints
Reduced PSC detentions linked to MLC findings
Credible technical record for arbitration or tribunal
How we approach every engagement
A consistent four-pillar method — independent of vessel type or fleet size — that produces evidence-based, defensible outputs.
Every finding is supported by records, photographs, interviews, and measurable data — not opinion.
Observations are scored by operational, regulatory, and commercial risk so action plans focus on what matters.
Recommendations are SMART, with proposed owners and target dates that fit your existing SMS workflow.
Reports are written for class, flag, charterers, underwriters, and tribunals — not just internal use.
For routine engagements we propose within 2 business days. For casualty, claims, and pre-purchase attendance we mobilise a qualified surveyor within 24–48 hours, worldwide.
Both. We deliver fixed-scope projects against an agreed deliverable list, or ongoing monthly / quarterly retainers for continuous support.
Senior practitioners only — master mariners, chief engineers, former DPAs, class surveyors, and accredited auditors. No junior staff are assigned without an experienced lead.
Our reports are confidential to the instructing party. We never share findings with class, flag, or third parties without your written instruction.
Ready to get started?
Book a 30-minute discovery call. We'll discuss your fleet, scope, and timeline — no obligation.
Book the MLC Disputes & Crew Claims packageAsk for a quoteAlternatively, send us a direct email at captmohab@googlemail.com
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