Cargo Claims & Disputes
Cargo damage, shortage, and contamination investigations and claim handling.
Independent cargo surveys and investigations for wet, dry, container, and project cargoes. We attend on damage notification, preserve evidence, quantify loss, and support recovery or defence of claims under Hague-Visby, Hamburg, and Rotterdam regimes.
What you receive
Every engagement comes with documented outputs your team can act on.
How the engagement runs
A typical schedule — adjusted to your fleet, calendar, and priorities.
- 01 · NotificationWithin 24 hours
Surveyor mobilised to load / discharge port; preliminary advice issued.
- 02 · Attendance & sampling1–5 days
Joint or sole survey, photographic evidence, sampling and chain-of-custody.
- 03 · Investigation1–3 weeks
Stowage, ventilation, temperature, and voyage-data analysis with lab results.
- 04 · Reporting1 week after data complete
Final report with cause, contribution, and quantum opinion.
Practitioner-led, credentialed delivery
This package is delivered by a senior team with the operational and regulatory background to back every recommendation.
- Cargo surveyors across wet, dry bulk, reefer, and project sectors
- Master mariners with stowage and ventilation expertise
- Lab and chemist network for contamination and quality disputes
Preserved evidence and a defensible cause-and-origin opinion
Realistic quantum to support settlement or recovery
Faster resolution of cargo claims with reduced legal cost
How we approach every engagement
A consistent four-pillar method — independent of vessel type or fleet size — that produces evidence-based, defensible outputs.
Every finding is supported by records, photographs, interviews, and measurable data — not opinion.
Observations are scored by operational, regulatory, and commercial risk so action plans focus on what matters.
Recommendations are SMART, with proposed owners and target dates that fit your existing SMS workflow.
Reports are written for class, flag, charterers, underwriters, and tribunals — not just internal use.
For routine engagements we propose within 2 business days. For casualty, claims, and pre-purchase attendance we mobilise a qualified surveyor within 24–48 hours, worldwide.
Both. We deliver fixed-scope projects against an agreed deliverable list, or ongoing monthly / quarterly retainers for continuous support.
Senior practitioners only — master mariners, chief engineers, former DPAs, class surveyors, and accredited auditors. No junior staff are assigned without an experienced lead.
Our reports are confidential to the instructing party. We never share findings with class, flag, or third parties without your written instruction.
Ready to get started?
Book a 30-minute discovery call. We'll discuss your fleet, scope, and timeline — no obligation.
Book the Cargo Claims & Disputes packageAsk for a quoteAlternatively, send us a direct email at captmohab@googlemail.com
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